Consulting services

We provide consulting services with the goal of optimal usage of technology in fulfillment of business demands. Services range from business process and data analysis, functional specification and blueprint design, data modeling, database optimization, data migration, to development and implementation of IT solutions.Our consultants are highly-motivated experts with in-depth knowledge and long term experience, especially in the fields of telecommunications, finance industries and public sector.

Implementation services

Implementation of solutions based on Oracle technologies: database, DWH & BI.
Implementation of solutions based on SAP covergent charging platform (Highdeal Billing)
Implementation of solutions based on our own development platform – mFrame.

Software development services

of application solutions based on our own mFrame platform.

Multicom mFrame is a modular application platform for development and business solutions production with configurable (generic) process and web (GUI) elements.

The design of the framework enables unification of different business contents coming from different data sources within one system with unified view. Typical implementations built on top of mFrame are: CRM, MDM, financial modules, document management functionalities with business processes (case management), ERP components, mediation and integration solutions with multiple interfaces, etc.


As part of a project and according to business requirements, Multicom organizes workshops to educate users and transfer knowledge, in both fields – technology and principles and procedures employees have to consider and apply during their daily work.

Our training approach is based on the conscious and sound balance of theoretical and practical knowledge as well as the division of presentation and workshop techniques, and the involvement of people.


The business information systems are often under pressure to provide demandig SLA and to adapt quickly to the specific business requirements.

For this purpose, Multicom offers different support types using a flexible model of corrective, proactive, operational and adaptive maintenance.

Migration services

Multicom has extensive experience in data migration and data consolidation projects.

We analyze existing systems together with customer and identify key data structures and to prepare migration procedures, including the data extraction from legacy systems, data quality (business interpretation of legacy data) analysis and data integrity issues actions. In order to prepare loading of the transformed and validated data to target systems, our services usually include setup of data sync between the new and legacy systems for all fast changing data, fully automated ETL, cleansing and load procedures in order to enable us to perform full sync several times during implementation and test runs.