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Customer MDM 1

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Customer MDM solution

The most important objective of Multicom’s MDM solution is to ensure single 360  view on customer data, as a prerequisite to improve revenue, extend product portfolio, improve sales effectiveness, reduce operating costs and increase customer satisfaction.

Customer MDM 2

Customer MDM solution, part of BSS Transformation Tools family, has the objective of providing ongoing processes for collecting, aggregating, matching, consolidating, quality-assuring, preserving and distributing customer related data throughout an organization to ensure consistency and control in the ongoing maintenance and use of this information in relevant customer facing applications.

 

Master Data Management (MDM) 1
 

Data integration and synchronization with key legacy systems, including Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM), is done through MDM connectors with ability to have on-line, near real time or batch integration.

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