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Services

Consulting services 100%

Services 1We provide consulting services with the goal of optimal usage of technology in fulfilment of busines demands. Services range from business process and data analisys, functional specification and blueprint design, data modeling, database optimisation, data migration, to development and implementation of IT solutions.Our consultants are highly-motivated experts with in-depth knowledge and long term experience, especially in the fields of telecommunications, finance industries and public sector.

Implementation services 100%

Services 2The implementation of solutions based on Oracle technologies: database, DWH & BI, Siebel CRM, Hyperion.The implementation of solutions based on SAP covergent charging platform (Highdeal Billing)
The implementation of solutions based on our own development platform – mFrame.

Software development services 100%

Services 3 of application solutions based on our own mFrame platform.

Multicom mFrame is a modular application platform for development and business solutions production with configurable (generic) process and web (GUI) elements.

The design of the framework enables unification of different business contents coming from different data sources within one system with unified view. Typical implementations built on top of mFrame are: CRM, MDM, financial modules, document management functionalities with business processes (case management), ERP components, mediation and integration solutions with multiple interfaces, etc.

Education 100%

Services 4As part of the projects and according to business requirements, Multicom organizes workshops to educate users and transfer knowledge, in the boath fields, technologies and principles and procedures they have to consider and apply during their daily work.

Our training approach is based on the conscious and sound balance of theoretical and practical knowledge as well as the division of presentation and workshop techniques, and the involvement of people.

Support 100%

Services 5The business information systems are often under preasure to provide demandig SLA and to adapt quickly to the specific business requirements.

For this purpose, Multicom offers the ability to create support as required, using a flexible model of corrective, proactive, operational and adaptive maintenance.